Purchase orders: Purchase orders are accepted by
e-mail, fax, and regular or express mail. Please take into account that
delivery to Russia by regular mail may take 2-3 weeks
so for fast handling of your order it is recommended to duplicate it by e-mail
or fax.
Quotation
terms: Quotes are
valid for 60days period unless quoted otherwise. Prices are FCA Saint‑Petersburg,
Russia unless quoted otherwise so do not
include freight, insurance charges as well as all expenses on the territory of
buyer's country.
Minimal
purchase order amount: USD300
(or its equivalent in EUR or GBP) for new customers. This limitation doesn't
apply to regular customers as well as to orders for trial products anticipating
subsequent purchases.
Shipping
terms: Our default
method of shipping is UPS express-mail, freight collect. Shipments are executed
using customer's UPS international account which should be stated at PO sheet. Otherwise or if it is not
specially agreed shipping and insurance charges will be prepaid and added to an
invoice.
Payment
terms: Usual payment terms are NET30 days after
delivery. Down payment could be necessary in case of volume order. Remittance
must be done precisely to the bank stated in the invoice and in the currency of
the invoice using accompanying information inside.
Payment
method: Method
of payment is wire transfer to the bank pointed in the invoice. Payment must
include all associated costs such as commissions of the buyer's and
correspondent's banks. Payments by cheque as well as credit card are not
accepted due to Russian Central Bank
legislation. Cheques sent by occasion will be sent back.
Warranties:
Optical
components from Tydex J.S.Co. are guaranteed to meet the specification and to
be free from the defects in material and workmanship for 60 days after delivery.
For instruments the warranty is valid for one year.
Return
policy: If
customer believes that the product does not meet purchase order' specification,
it may be returned within 60days after delivery. Prior to return of the product
customer must obtain a return authorization number (RAN). Do not ship goods not having authorization otherwise Tydex J.S.Co.
reserves the right to reject shipped parts without any obligations further.
